Effective Date: Jan. 2025 | Last Updated: Oct. 2025
Privacy Policy
1. Introduction
Welcome to Sun Cookery (“we,” “us,” “our”). We are committed to protecting your privacy and being transparent about how we collect, use, and share your personal information. This Privacy Policy applies to our website located at https://www.suncookery.com (the “Site”), and any related services (including our e-commerce store, newsletters, and other offerings).
By visiting the Site or providing us information, you agree to the terms of this Privacy Policy.
2. Who We Are
Sun Cookery is a hospitality-coach brand and product business offering curated gift boxes (e.g., the “Wrapped In Warmth” box), hosting coaching, pop-ups, brand-awareness events, and online commerce. If you have questions about how we handle your data, you may contact us at:
Sun Cookery
[Insert physical address, e.g., Awendaw, SC]
Email: [Insert contact email]
Phone: [Insert phone number – optional]
3. Information We Collect
We collect various types of information in connection with your use of the Site and our services. The categories of personal information we collect include:
- Contact information: name, email address, billing address, shipping address, telephone number.
- Transactional information: purchase history, products purchased, order date, payment method (note: we do not store full credit-card numbers; we rely on our payment processors).
- Account information: if you register for an account, your user name, password (hashed), and preferences.
- Electronic identifiers & usage data: IP address, device identifiers, browser type, pages visited, time of visit, referring/exit pages, clickstream data, Site analytics, cookies and tracking technologies.
- Marketing and communications data: your subscription preferences, interactions with our newsletters, promotional emails and offers.
- Other information you choose to provide: such as comments, reviews, survey responses, or event registrations.
We collect this information: (i) directly from you (e.g., when you place an order, sign up for a newsletter, register an account); (ii) automatically when you visit the Site (e.g., cookies, web logs); (iii) from third-party sources (e.g., analytics providers, social media platforms) where permitted.
4. How We Use Your Information
We use the personal information we collect for the following purposes:
- To fulfil your orders: process your purchase, ship products, send confirmations and receipts, manage returns or exchanges.
- To provide, operate and maintain the Site and our services: monitor usage, optimize our features, perform customer service.
- To personalize your experience: present products, offers, or content tailored to your preferences and previous purchases.
- To communicate with you: send newsletters (e.g., “Setting the Table”), order updates, promotional materials (with your consent where required), event notifications and pop-ups.
- To manage our marketing and business: analyse customer behavior, segment lists, evaluate advertising campaigns, remarket to you (e.g., via email or social media) and to measure the effectiveness of our marketing.
- To comply with legal obligations, protect our rights and the rights of others: fraud prevention, security, and responding to legal processes.
- For other purposes to which you consent or which are disclosed at the point of collection.
5. Cookies and Tracking Technologies
We (and our third-party service providers) use cookies, web beacons, tracking pixels, and similar technologies to collect usage data and personalize content. Cookies help us remember your preferences, improve site performance, and provide targeted advertising. You can disable or manage cookies via your browser settings, although disabling some cookies may affect your experience of the Site.
6. Sharing and Disclosure of Your Information
We may share your personal information as follows:
- With service providers and vendors who assist us with operations (e.g., payment processors, shipping carriers, email platform [e.g., Klaviyo], analytics providers).
- With our business partners in connection with co-sponsored events or pop-ups (you will be notified when applicable).
- With third‐party advertisers or ad networks to provide you with relevant advertising (subject to your choices).
- To comply with legal obligations, or in response to lawful requests by public authorities.
- In connection with a merger, acquisition, sale of assets or other corporate change — in which case you will be notified of any change in control of your personal information.
We do not sell your personal information to unrelated third parties for their own marketing purposes, unless we clearly tell you and you consent.
7. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information:
- Access: you may request a copy of the personal information we hold about you.
- Correction: you may ask us to correct or update inaccurate or incomplete information.
- Deletion: you may ask us to delete your personal information (subject to certain exceptions).
- Opt-out of marketing: you may unsubscribe from promotional emails or marketing at any time (typically via an “unsubscribe” link).
- Cookie / tracking controls: you can manage or disable cookies via your browser settings.
- California consumers: if you are a resident of California, you have rights under the California Consumer Privacy Act/CPRA (such as the right to know categories of personal information collected, right to request deletion, right to opt-out of “sale” of personal information). Note: we do not currently “sell” personal information as defined under CCPA, but we will honour opt-out requests where applicable.
If you wish to exercise any of these rights, please contact us at [Insert Contact Email] and include sufficient details of your request. We may ask for verification of your identity before processing.
8. Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected (e.g., to service your orders, maintain our business relationship, comply with legal obligations, resolve disputes) unless a longer retention period is required or permitted by law. After that, we securely dispose of or anonymize the information.
9. Data Security
We implement and maintain administrative, technical and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, please understand that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. International Transfers
Because our operations are US-based (Awendaw, SC), your information may be stored and processed in the United States. If you are located outside the U.S., by using the Site you consent to the transfer of your personal information to the U.S., where data protection laws may differ from those in your jurisdiction.
11. Children’s Privacy
Our Site and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information of a child under 13 without parental consent, we will delete that information as soon as possible. If you believe we might hold information of a child under 13, please contact us.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised version with a new “Last Updated” date. We encourage you to review the policy periodically. If we make material changes, we may also provide more prominent notice (e.g., email notification if you’re a subscriber).
13. Contact Us
If you have questions or comments about this Privacy Policy or our data practices, please contact us at:
Email: michelle@suncookery.com
Address: 1456 Tannanger Trail
Phone: 813.995.4206
Thank you for trusting Sun Cookery with your information. From my table to yours, we appreciate your business and the community we’re building together.
End of Privacy Policy